<p>anita rahmawati:<br> <br> I believe that you would serve as an excellent reviewer of the manuscript, "Trimo Hidayat Faozi1 HUBUNGAN MUTU PELAYANAN KESEHATAN DENGAN TINGKAT KEPUASAN PASIEN DI KLINIK UTAMA," which has been submitted to Jurnal Insan Cendekia. The submission's abstract is inserted below, and I hope that you will consider undertaking this important task for us.<br> <br> Please log into the journal web site by 2023-10-05 to indicate whether you will undertake the review or not, as well as to access the submission and to record your review and recommendation. The web site is <a class="contextUrl-style-class" href="https://digilib.itskesicme.ac.id/ojs/index.php/jic">https://digilib.itskesicme.ac.id/ojs/index.php/jic</a><br> <br> The review itself is due 2023-10-09.<br> <br> If you do not have your username and password for the journal's web site, you can use this link to reset your password (which will then be emailed to you along with your username). <a class="passwordResetUrl-style-class" href="https://digilib.itskesicme.ac.id/ojs/index.php/jic/login/lostPassword">https://digilib.itskesicme.ac.id/ojs/index.php/jic/login/lostPassword</a><br> <br> Submission URL: <a href='https://digilib.itskesicme.ac.id/ojs/index.php/jic/reviewer/submission?submissionId=1270' class='submissionReviewUrl-style-class'>https://digilib.itskesicme.ac.id/ojs/index.php/jic/reviewer/submission?submissionId=1270</a><br> <br> Thank you for considering this request.<br> <br> Nining Mustika Ningrum<br>Stikes Icme Jombang<br>niningmustika85@gmail.com<br> <br> <br> <br> "Trimo Hidayat Faozi1 HUBUNGAN MUTU PELAYANAN KESEHATAN DENGAN TINGKAT KEPUASAN PASIEN DI KLINIK UTAMA"<br> <br> Abstract<br> ABSTRAK Kepuasan pasien menjadi salah satu indikator utama dalam upaya penilaian sebuah pelayanan kesehatan yang berkualitas. Kepuasan pasien ditentukan oleh kualitas pelayanan kesehatan yang dikendaki tentang oleh pasien. Peningkatan mutu pelayanan menjadi salah satu cara untuk meningkatkan kualitas pelayanan agar dapat memenuhi harapan masyarakat. Tujuan dari penelitian ini adalah untuk mengetahui hubungan mutu pelayanan kesehatan dengan kepuasan pasien di Klinik Utama Wishnu Husada Kabupaten Banyumas. Jenis penelitian kuantitatif yang menggunakan desain survei analitik dengan pendekatan cross sectional. Sampel adalah seluruh pasien rawat jalan di Klinik Utama Wishnu Husada yang berjumlah 46 responden dengan teknik accidental sampling. Alat yang digunakan untuk pengumpulan data adalah lembar kuesioner. Analisis data menggunakan uji spearman rank. Penelitian ini menunjukkan bahwa karakteristik pasien sebagian besar memiliki usia kategori remaja akhir (34.8%), memiliki jenis kelamin perempuan (56.5%), memiliki pendidikan dasar (50%), memiliki status tidak bekerja (58.7%) dan memiliki status pembiayaan menggunakan asuransi pemerintah (BPJS, KIS) (67.4%). Mutu pelayanan kesehatan sebagian besar dalam kategori baik (50.0%). Kepuasan pasien sebagian besar dalam kategori sangat puas (56.5%). Kesimpulan penelitian ini adalah ada hubungan mutu pelayanan kesehatan dengan kepuasan pasien dengan nilai p value 0.001 sedangkan nilai rho sebesar 0.491 menunjukkan memiliki kekuatan hubungan lemah antara mutu pelayanan dan kepuasan pasien di Klinik Utama Wishnu Husada Kabupaten Banyumas. &nbsp; Kata kunci: Mutu Pelayanan, Tingkat Kepuasan, Pasien &nbsp; &nbsp; ABSTRACT Patient satisfaction is one of the main indicators in evaluating a quality health service. Patient satisfaction is determined by the quality of health services desired by the patient. Improving the quality of service is one way to improve the quality of service in order to meet people's expectations. The purpose of this study was to determine the relationship between the quality of health services and patient satisfaction at the Wishnu Husada Main Clinic, Banyumas Regency. This type of quantitative research uses an analytic survey design with a cross sectional approach. The samples were all outpatients at the Wishnu Husada Main Clinic, totaling 46 respondents using the accidental sampling technique. The tools used for data collection were questionnaire sheets. Data analysis used the Spearman rank test. This study shows that the characteristics of the patients are mostly late &nbsp; adolescence (34.8%), have female sex (56.5%), have basic education (50%), have not working status (58.7%) and have financing status using government insurance (BPJS, KIS) (67.4%). The quality of health services is mostly in the good category (50.0%). Most of the patient&nbsp; satisfaction is in the very satisfied category (56.5%). The conclusion of this study is that there is a reciprocal relationship between health services and patient satisfaction with a p value of 0.001 while an rho value of 0.491 indicates a weak relationship between service quality and patient satisfaction at the Wishnu Husada Main Clinic, Banyumas Regency. &nbsp; &nbsp; Keywords: Service Quality, Level of Satisfaction, Patients</p><br/><p>The following message is being delivered on behalf of Jurnal Insan Cendekia. ________________________________________________________________________</p>